Terms of Use and Conditions

Welcome to WOLO ("Website"). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully before using the website.

  1. Acceptance of Terms: By accessing or using any part of the website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions,  you are prohibited from using or accessing the website or any services.
  2. Use of the Website: You may not use the website for any illegal or unauthorized purpose. Permission is granted temporarily for personal, usage only. 
  3. Modifications: We reserve the right to modify or discontinue the website or any part of its content at any time without notice.  
  4. Accuracy of Information: We are not responsible if the information made available on this website is not accurate, complete, or current.  While we strive to provide accurate and current information on this Site, we do not guarantee its accuracy, timeliness, or completeness. Any errors or inaccuracies, including typographical and pricing errors, will be rectified promptly. We reserve the right to: (i) withdraw any stated offer; (ii) correct errors or omissions; and (iii) modify prices, content, promotions, product descriptions, or other information without prior notice (even after an order has been submitted, acknowledged, shipped, or received). We may limit quantities (even after an order has been submitted and/or acknowledged) and modify, suspend, or terminate an event or promotion at any time without notice. The availability of products or services on this Site at a specific time does not ensure their continuous availability. We reserve the right to regulate and/or limit the information accessible to you on the Site.  
  5. Prices and Orders: Prices for products are subject to change without notice. We reserve the right to refuse any order.
  6. WOLO will not be liable for any credit card fraud. The user bears the responsibility of using their own credit card in lawful transactions.  The liability of any fraudulent credit card use will be on the user and the owner of the credit card and the burden of proving otherwise rests solely on the user. 
  7. Personal Information: Your submission of personal information through the store is governed by our Privacy Policy.
  8. Prohibited Uses: You are prohibited from using the website for any unlawful, unauthorized, harmful, or manipulative purpose.
  9. Disclaimer of Warranties: We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.  We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. 
  10. Limitation of Liability: We are not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, nor its suppliers be liable for any damages arising out of the use or inability to use the products or materials.
  11. Indemnification: You agree to indemnify, defend, and hold us harmless from any claim or demand arising out of your breach of these Terms and Conditions.
  12. Severability: If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall be severed from these Terms and Conditions.
  13. Termination:  WOLO retains the right to terminate services, wholly or partially, with or without cause at any time. We shall not be responsible for any damages, losses, costs, or expenses resulting from the termination of services, whether to you or any other individual.  Such termination may extend to nullifying the sale of all WOLO products, regardless of payment status (in which case, refunds or resolutions may be handled on a case-by-case basis). Sales or purchases may be canceled, blocked, or denied in cases of suspected fraud, hacking, or technical or operational complications.

    We may terminate your access to the website at any time without notice.

  14. Entire Agreement: These Terms and Conditions constitute the entire agreement between you and us regarding your use of the website.

  15. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore without regard to its conflict of law provisions.
  16. Changes to Terms and Conditions: We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.

Privacy Policy

WOLO is committed to protecting you, safeguarding your privacy, and handling your personal information responsibly is a priority. By using our website, you consent to our website's Terms of Use and Privacy Policy.

Below is an overview of how we collect, use, and protect your data: 

  1. Information Collection: We may collect certain information about you when you visit our website such as your IP address or browning history and preferences, as well as information that you voluntarily provide when you register an account, place an order, subscribe to our newsletter, or fill out a form on the website. This information may include your name, email address, mailing address, phone number, and payment information.
  2. Use of Information: We use the collected information to improve our website and to improve your experience as well as for order fulfillment, customer service, improving our products and services, and to send periodic messages or emails regarding your order or other products and services.
  3. Data Security: We take reasonable measures to protect your information and maintain the safety and security of your personal information when you place an order or access your personal information.
  4. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice.
  5. Sharing of Information: We do not share your information with any third parties except as required by law.
  6. Cookies: The website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings.
  7. Changes to Privacy Policy: We reserve the right to update or change our Privacy Policy at any time without notice.
  8. Your Choices: You have the right to access and correct your information.